RESUME
Mondocar, a brand specialized in car subscriptions, optimized its sales funnel and redesigned its sign-up process to improve conversion at the first digital touchpoints.
At The Digital 7 we approached the project with a comprehensive strategic vision: funnel restructuring, lead scoring implementation, CRO optimization in ecommerce, and the development of a content strategy aligned with different buyer persona profiles.
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Objective
- Optimize the sales funnel and lead qualification.
- Improve conversion on the homepage, PDL and PDP.
- Implement an efficient lead scoring system.
- Connect with different buyer persona profiles through strategic content.
- Align marketing and sales under a more scalable model.
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What
We DidSales strategy & lead scoring
- Audit of the existing funnel and identification of friction points.
- Definition of qualification and segmentation criteria.
- Implementation of a lead scoring model.
- Database cleaning and structuring.
- Alignment of processes between marketing and the sales team.
CRO optimization
- Strategic redesign of the homepage focused on conversion.
- Structural improvements to PDL and PDP.
- Optimization of visual hierarchy and CTAs.
- Reduction of friction in forms and key touchpoints.
- Adjustment of the value proposition according to user intent.
Content strategy
- Email marketing: a strategy of sends to the database with promotions and discounts to capture leads, combined with informational and lifestyle content.
- Social media: a new content strategy prioritizing video and in-house production to give the brand personality, closeness and a more human tone.
- Collaborations with content creators to gain engagement, views and brand awareness.
- Definition of editorial lines by buyer persona and alignment of messaging with funnel stages.
Subscription process redesign
- Complete redesign of the subscription process, from the vehicle page to final confirmation, consistent across mobile and desktop.
- Benchmark of analogous flows (vehicle subscription and banking onboarding) for document verification
- Mapping of technical integrations (scoring and payments) to design loading.
- New process simplified into just three steps to avoid premature drop-offs and improve funnel conversion.